Moving from prompts to controlled agents

A practical framework for deciding when work needs a prompt, assistant, automation, or agent—and what controls each requires.

Agentic product design

Map work → Separate rules → Choose autonomy → Validate output → Approve consequence → Monitor recovery

01Map work
02Separate rules
03Choose autonomy
04Validate output
05Approve consequence
06Monitor recovery
01 / Problem
Frame the work

The situation I was solving

Automation ideas were being called agents before triggers, permissions, exceptions, tools, accountability, and recovery were understood. That produces compelling demos but fragile operating systems.

Read the underlying principle: A decision system beats another dashboard.
02 / Value
Define what changes

What becomes better

The framework helps teams choose the simplest appropriate solution and exposes the requirements hidden behind autonomy: structured outputs, tool boundaries, idempotency, budgets, audit evidence, confidence, and approval gates.

03 / Approach
Design the system

How I work through it

I begin with the work: outcome, owner, trigger, inputs, deterministic rules, judgment points, systems, failure modes, reversibility, and proof of success. Only then do I decide whether the solution is a template, assistant, workflow, or agent.

Go deeper: The opportunity comes first. The technology comes second.
04 / Insight
Carry the learning

What I carry forward

Autonomy should be earned by workflow clarity. The strongest agent designs separate proposal from execution and make failure recovery as deliberate as the happy path.

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